In order to present the information correctly, use the following scheme: Connect with customer needs. Start with the key feature of the product that is important to the customer. Transition Phrase: Use a vietnam telegram special phrase to smoothly transition from features to benefits. Advantage into benefit. Show how the advantage of the product turns into a specific benefit for the customer. In addition to logical benefits, do not forget about three additional aspects. The first is emotions, the second is the psychology of the target audience, the third is the social status of the target audience.
Decoding standard customer objections In cold calling, managers often encounter objections that may vary depending on the business area. However, there are general objections that many people encounter: "It's too expensive." "I'll think about it." "I will contact you myself" Clients may hide their true reasons for refusal behind these automatic phrases. The manager’s task is to reveal the real concerns and help the client make a choice. It's expensive When a customer says the price is high, he may mean the following: "Can you give me a discount?" "Your competitors have a lower price.