Top management
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It turns out that if the CEO's activities are carried out by the owner, he needs to objectively assess his leadership abilities and strategic thinking.
Main end product
If your CCP depends on customer satisfaction, and philippinen vorwahl whatsapp the performance of functions is measured differently, then you can assume that there is a danger in the business area that will flare up as a sharp struggle for the main responsibilities of the functional manager: sales, marketing, finance and logistics, causing painful consequences. This risk is difficult to predict, and most likely, it will appear at the most inopportune moment.
Reorganization of the rules
Buying a spinning rod does not make you a fisherman. Many bosses, neglecting the rules, have turned regulations into the same attitude towards them as a first-grader treats a slide rule, thereby causing a negative attitude towards regulations. Regulation is a science, and watching videos on underground streaming sites will not replace in-depth study.
Stimulation
This is simply necessary. Our minds are very cruel to the lack of incentives. Physiology says that the body strives for rest, but if the control system is not filled with incentives, the business becomes a victim of chance and someone's whims, missing the importance of matrix control and detracting from the concept itself.
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Potential problems of introducing functional managers
Let's look at a number of difficulties that you may encounter:
The problem is in corporations with many branches
Similarity with corporations with branches. There is also a discrepancy between the main performer in a specific function and his subordinates on the ground, for example, the chief accountant of a company with the cashier of a branch, the head of the logistics service with the assistant in the warehouse, the head of the service station with the service specialist in the branch, the head of the security service with the security guard in the store.
The difficulty usually manifests itself in managing employees in specific positions:
In the context of working relationships, an employee reports to either an administrative or a functional manager. He does not recognize one as his boss and, accordingly, neglects to perform some of his duties.
At the same time, one of the two managers does not recognize the connection with this employee in his hierarchy, which excludes management of him.
To optimize this situation, it is proposed to apply the practice of appointing two managers for one performer with a clear division of competencies. The administrative manager as a resource manager is responsible for planning working hours, ensures compliance with the standards and rules of corporate culture.
The problem is in corporations with many branches
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At the same time, the functional manager, as an expert in the field of competencies, is responsible for developing the employee’s qualifications and monitoring the quality of the performance of his professional duties.
The administrative and functional managers must reach an agreement regarding the allocation of time for the functional training of employees. The administrative manager is responsible for the existence of such an agreement, while the functional manager is responsible for the effective use of the allocated time and the results of training the staff in accordance with their job responsibilities, including their professional development.
Detailed identification of administrative and functional managers is mandatory for the positions of store cashier or sales clerk.
cashier-seller or simply cashier in a store;
the person in charge at the store warehouse or the employee responsible for shipping;
an employee who provides customer service in a store or who is involved in product quality control;
personnel to ensure security in the retail space.
Don't forget the important connection between marketers, store managers, and sales consultants in store operations. Marketers, although not managers, play a key role in organizing the company's marketing activities.
Store salespeople must be the eyes, ears, and tongue of the marketer to ensure that valuable business opportunities are not missed. If the marketer does not act as a functional manager for store salespeople, this can negatively impact the development of the organization.
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Problems of mono-companies
Monofirm teams most often work in a single space: a common office, building, etc. The main advantage of such a structure is the ability of each employee to have both an administrative and functional manager in the person of one person. He is also the head of this department.
The positive aspects are obvious - there is no need to resolve issues related to the distribution of employees' working time for interaction with functional managers located in other territories.
Among the disadvantages, one can highlight the insufficient knowledge of managers about the possibility of using a functional hierarchy. The accumulated experience of managing monopoly enterprises rarely suggests the advisability of introducing functional links.