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companies is churn, or the percentage of customers who cancel their subscriptions. To reduce churn, companies can offer special perks, such as free delivery, lower prices, and access to limited products. It's also important to maintain good communication with customers, especially when there are delays or other issues.
Trend 8: Flexible payment options
If you want to succeed in e-commerce, you need to offer the payment methods your customers want. And that means going beyond credit cards.
Mobile payments are becoming increasingly popular, with digital nigeria whatsapp number database wallets set to account for nearly half of all global e-commerce transactions by 2021. However, it’s important to note that payment preferences vary by region.
For example, most people in South Korea prefer to pay by credit card, while bank transfers are the most popular payment method in Thailand.
How can you make sure you offer your customers the right payment methods? Here are some tips:
Do your research : Find out which payment methods are most popular in the regions where you operate.
Offer a variety of options : Give your customers the flexibility to choose the payment method that best suits them.
Make payment easy: The payment process should be simple and straightforward.
By offering popular and alternative payment options, you can reach a wider audience and increase your sales .
Conclusion
To remain competitive in 2024 and beyond, businesses need to pay close attention to these e-commerce trends. Adapting to personalization, social commerce, Q-commerce, AR and VR, voice shopping, and sustainability will not only meet changing customer expectations but also lead to long-term success in the dynamic world of e-commerce.In this digital age, where milliseconds can make or break your online presence, the web hosting you choose has more power than you might imagine. Whether you’re a seasoned marketer or just dipping your toes into the digital waters, choosing the right web hosting plan for your digital marketing strategy can seem like a daunting task.