The Biggest IT Failures of 2024 and What Monitoring Has to Do With It
Nikolay Ganyushkin, managing partner of Monk Digital Lab | 06.12.2024
Imagine a world where familiar digital tools suddenly stop working. Phones are silent, messages are not sent, social networks are unavailable. This picture seems apocalyptic, but in 2024, we have encountered such situations more than once. Global disruptions in the work of large tech companies have shown how much our lives and businesses depend on the stability of IT infrastructure. Let's look at the most significant incidents of the year and understand what role monitoring plays in preventing and minimizing the consequences of such failures.
On November 1, 2024, a large number of MTS users across Russia suddenly found themselves without communication . The official cause of the failure was not disclosed. Usually, such incidents are caused by technical conflicts in updating the software of network equipment. In this case, for tens of minutes, subscribers in the Tver and Nizhny Novgorod regions were unable to receive Internet access at home, there were problems with calls, sending SMS and mobile Internet.
For many people, this was a real stress: in the bangladesh mobile database of mobile technology, being without a connection is like losing a part of yourself. But for businesses, the consequences were even more serious. Companies that depended on mobile communications to work couriers, coordinate employees, and process orders lost not only time, but also money, and most importantly, customer trust. Couriers could not contact clients, managers could not contact their team, and online payments were delayed.
After the incident, MTS employees had to take a number of mandatory actions to prevent similar problems in the future, including checking their infrastructure. Such cases clearly demonstrate how important it is to thoroughly test updates before implementing them. Stress testing, modeling possible problems, and developing disaster recovery scenarios should become an integral part of the processes of large companies. In 2024, such practices were not yet widespread, but this incident served as a lesson for many.