We develop and provide a sales digital transformationtool "Upward" that maximizes the value of crm/sfa for field salespeople. By using "Upward," customer information data such as customer profile information, business meeting history, and activity reports can be semi-automatically stored in a customer-centric database called crm (customer relationship management) with a single smartphone. When the person in charge in the field creates a daily sales report or activity report, not only is the report format automatically created on "Upward", but also voice input and business card reading functions enable easy sales reporting in spare time.
The data entered on a daily basis is visualized on qatar whatsapp number a map, allowing you to intuitively know which customers to visit next. Anyone can make strategic visits to the "Places to go" instead of the usual "Easy-to-get-to" places.
Click here to download the service introduction document of "Upward," a mobile crm for outside sales and door-to-door sales
Successful case study of improving customer satisfaction by using "Upward
Mitsumore corporation
Mitsumore corporation operates mitsumore, a platform that matches service providers and clients for everyday problems such as moving and house cleaning. The platform requires daily communication with a large number of customers, and communication with each customer often crosses departments. Nevertheless, prior to the introduction of "Upward," each department managed their communication history individually, and the lack of sharing was a problem within the company. However, after the introduction of "Upward," the communication tools used by each department were linked to "Upward. The upward system is now in operation as a storage location for the communication history with both businesses and clients that utilize mitsumoa. By storing the large amount of communication that occurs daily on upward, it is possible to extract the history in a batch when a problem occurs. This has resulted in fewer problems with customers due to overlooked communication history, leading to improved customer satisfaction.