Machinery and providing farming management

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Cook deli is a manufacturer of ready-to-eat meals mainly for senior care facilities. Cookdeli develops its products under the supervision of cookery researchers. Prior to implementing upward, the company used salesforce as a tool for sharing customer information. However, problems with customers were occurring due to insufficient data input. For example, when a customer made an inquiry to the customer center regarding a sales action, the lack of necessary information in salesforce delayed the response to the customer and caused a sense of distrust. After the introduction of "Upward," customer and business meeting information can now be easily entered in data during spare time via "Upward's" mobile app. In addition, by answering phone calls to customers via "Upward," a screen for entering activity reports appears immediately after the call ends, successfully preventing information from being omitted.
Case study>> cook deli, inc.

Japan media systems, inc.

Japan media systems, inc. Is a trading company real indonesia whatsapp number specializing in telecommunications equipment and environmental products. Prior to the introduction of upward, there were no rules on how to manage sales activity history, and each department possessed data in different ways. This made it difficult to share sales activity history among departments, and it took time to respond to inquiries from customers. However, after the introduction of "Upward," business activity history, contract details, and transaction history can now be checked all at once, reducing the time required for checking and enabling quicker responses, leading to improved customer satisfaction.
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Kubota corporation
Kubota corporation is engaged in the business of selling and maintaining agricultural proposals to farmers throughout japan. By introducing "Upward," the company has reduced the need to carry around thick map books and catalogs and to write information on printed maps for management purposes. Instead, customer information can be referenced based on the location information on "Upward's" app. As a result, when farmers suffer agricultural damage due to natural disasters that occur frequently these days, they can quickly share the damage situation with the entire company on "Upward" and follow up on restoration efforts, thereby realizing efforts to improve customer satisfaction.
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Miyazono import car sales co., ltd. Is an authorized mercedes-benz dealer that provides comprehensive services ranging from new car sales to maintenance and other after-sales services. Before introducing upward, each sales representative was managing customer information on their own computer using excel or paper-based data, making it difficult to refer to the information and making them "Memory dependent. This made it difficult to conduct sales activities that were tailored to the customer's needs. However, with the introduction of "Upward," centralized management of customer information was realized. Sales activities can now be tailored to the needs of customers according to the timing of vehicle maintenance and replacement. This has increased the value of the customer experience and led to improved customer satisfaction.
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