Friendliness and convenience. New scenario builder

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Content
“I pressed something and everything disappeared”
All in one place
Let us remind you that you can do anything with a call in Virtual PBX
With the latest update of the scenario designer, UIS Virtual PBX has gained points on two points at once:

logicality of settings
user-friendliness of the interface
This means that it has become more convenient to make telegram database download basic telephony settings - to collect call processing chains for different numbers, employees or departments.


“I pressed something and everything disappeared”
Firstly, you can now quickly and easily edit a script by adding a new operation between the current ones. Previously, this action led to the loss of the lower branch of the script. The new editor will never allow this and will allow you to “live” re-edit the current call processing logics without the need for repeated reconfigurations.

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All in one place
Secondly, now all possible branches of development of events are collected in a single visual constructor depending on the success or failure of a particular processing operation. And not like before, when the setting of exits from the operation lived in a separate panel on the right.

By default, a new operation is linked to the output of the previous one, but you can relink it at your discretion. All options are indicated when you click on the operation and are equipped with tips for maximum convenience.


Let us remind you that you can do anything with a call in Virtual PBX
Here our world is stable and one of its pillars is reliable: the flexibility of call processing scenarios in UIS is still as rich as possible in possibilities. Let us recall the key ones.

Redirection
Forwarding to internal number
Redirect to last manager
Redirection to personal manager
Redirection to a personal manager from CRM
Voice menu (IVR) and greeting
Caller authorization by PIN code
Information message (text-to-speech)
Interactive Call Processing (ICP)
Distribution by segments
Distribution by regions
Distribution by request number
Employee evaluation
Queuing
See all the features of Virtual PBX