Interactive call processing: serve your customers personally!

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Our colleagues from CoMagic organized and held the largest conference on real estate marketing (this year for sure), for which we are grateful to them.

The idea that automation of all operations for indonesia phone numbers tracking customers interested in purchasing is necessary was a common thread running through all the reports. Considering that more than 90% of sales in this industry are made via the telephone channel, we could not pass by the event.







We attended the conference not only as listeners. Stepan Deshevykh, Virtual PBX product manager , prepared a report on interactive call processing. This is a new tool in our cloud telephony that allows you to set up the correct processing of leads. Stepan clearly showed that it is not enough to simply receive them, it is important to aggregate all the information about each of them and constantly warm up interest in the deal. Segmentation and simple setup of scenarios allows you to eliminate the gap in communications with the client after his first request.

By launching the integration of telephony with a CRM system, you can achieve impressive results in customer personalization and increase sales.