Global Client Relationship Manager

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That is, although the advancement of the technology itself is recognized by the market, it is difficult to fully embed its capabilities into more specific and professional process scenarios within the enterprise, such as production scheduling, supply chain, etc., which leads to the "incompatibility" of the big model. For example, the "illusion" in the interaction with end users, such as constant "chatting" but unable to completely solve customer needs, and for example, it is difficult to bring more leads to the enterprise. This is also the most essential problem encountered by the above retail. That is, for many companies, compared with the decision to build a big model based on local or cloud deployment of a big model using a big model customer service product, it is more difficult to embed this single point into the entire enterprise's internal customer service workflow, combined with the existing customer service logic, and truly improve the customer service capabilities with the cooperation of both parties, thereby truly improving the overall competitiveness of the enterprise.


This is not a simple thing. From a certain perspective, what qatar whatsapp resource needs to be examined is not only the capabilities of the big model itself, but also a comprehensive question paper on the definition of customer service roles, the value of customer service processes, and the customer service operation platform. What is the real way to open the customer service platform on top of robot customer service? 2. The "new answer" from the customer service to sales era This is exactly what Ronglian Cloud is considering. One of the positionings is that it helps enterprises to truly build a customer service operation platform based on large model capabilities.


On this platform corresponds to a comprehensive problem-solving method that is vertically oriented to customer service scenarios. "At the beginning, we integrated multiple channels into a unified workbench to achieve the interconnection of underlying data to enhance customer perception. Later, various types of intelligent applications were integrated into the platform to further empower enterprises. In the current large model stage, we began to gain insight into more cost-cutting and efficiency-increasing points, and these points are also being rapidly integrated into the platform." said Shi Zenghui, general manager of solutions for Ronglian Cloud's Digital Intelligent Cloud Business Group. This deeper expression