Accurate and real-time information: thanks to open data, which is constantly updated by the same users who produce it, the insurance policy subscription processes have become faster, easier and more accurate , with full satisfaction of customers who do not find themselves having to repeat the same information multiple times. The data-driven platforms at the heart of the connected insurance system , which manage enormous data flows, are able to detect risks and possible fraud quickly and with less uncertainty. Insurance companies are more protected and the customer's perceived experience also improves.
Lower Costs : Another advantage of connected insurance is that chile whatsapp resource processes are more streamlined, faster and more accurate : they save time and money both for insurance companies, which can draw on a wealth of correct, complete and updated knowledge, and for customers, who have access to new self-service methods to consult documents, request information, and carry out counter operations without having to contact a physical operator. Furthermore, insurers, who are no longer engaged in repetitive activities, can focus on issues of greater value.
Companies that have implemented connected insurance projects are set to become more competitive. Aside from the advantages we have already mentioned, since the insurance sector tends to be conservative – according to a recent report by Capgemini, only 18% of insurance companies are able to exploit the potential of data – companies that start today (or have already started) to use new technologies organically will gain a considerable gap compared to those who have not yet taken the initiative.
Advanced customization: connected insurance , as we have seen, presents undeniable advantages in terms of savings and efficiency. The great capacity for data management and analysis produces equally important consequences in the redefinition of the relationship with the customer, which becomes more open and engaging. In a word: personalized . In a connected insurance ecosystem, data provides the fuel to make all the tools that can enable the only customer service that meets the expectations of the contemporary customer work at maximum power , that is, the one that has reached an advanced level of customization.