Communication scenario Pay attention to several key phrases that need to be included in the sales script for sales

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Scenario of communication. It is advisable to set out a kind of program of the conversation in order to set the interlocutor in a businesslike mood and make it clear that you do not intend to waste time. “Ivan Ivanovich, you and I are both busy people, so let's get straight to the point. To understand whether cooperation between our companies will work out, I will ask a few questions about the organization of deliveries and their volumes, I will tell you what we can offer you, and you will decide whether this suits you or not.


Does this suit you?” The basis of the module is a call to action: “let's get straight to the point.” Then you need to emphasize that you are acting in the interests of both: “we are both busy people” (you and the interlocutor algeria whatsapp phone number communicate as equals, your time is equally valuable). When communicating with a top manager, it is important to focus on presenting the facts, without lengthy reasoning and empty information. We warn the client about the questions and their content: "I will ask a few questions about *we indicate what we will talk about*.


" Next, we voice our proposals and outline the format of cooperation, emphasizing that the final word is with the client: "You decide whether this suits you or not." In the end, you need to get confirmation from the interlocutor: "Are you okay with this?" As a rule, if all the listed points did not cause objections, the client gives an affirmative answer, expressing a willingness to listen to the seller. Step 3. Questions A correctly composed and presented question is already half the success. With one phrase you can convince the client that it is you who he needs to cooperate with: "You agreed to meet with me because you are interested in the growth of profits and prosperity of the company, right? Why will this meeting be beneficial for both of us?" The client who swallows this bait will tell you about the benefits of purchasing your products or services.