Deliver amazing service
Posted: Sun Dec 22, 2024 4:18 am
But getting valuable referrals will help ease your load as you make marketing plans and strategies and spend advertising dollars.
Advertising
Another benefit of good service marketing is through advertising.
As word spreads about your excellent service, from following through on what you promised by communicating effectively, you will learn that your good marketing efforts will have positive benefits as word of mouth from customers spreads across media and social media platforms .
At the end of the day, keeping a promise and having quality products and services will take your business to the next level and make it more successful overall.
Success stories
Starbucks Coffee
Rather than selling coffee as a product, Starbucks understands and processes it as a customer experience.
So this franchise is committed to offering relaxation, a pleasant atmosphere, a pleasant moment in the company of the final product, which is coffee.
Everyone who works at Starbucks is completely customer-oriented, so they must make everyone feel unique and special.
On the other hand, this franchise understands that the customer cannot be satisfied if there is no employee satisfaction, which is why they call them partners and have Human Resources policies focused on this relationship.
Starbucks uses relational marketing, which is why they always seek to build customer loyalty through excellent service.
The location of the points of sale is quite strategic: in every commercial place in every city there is a Starbucks.
Zappos
It is a brand that offers a fairly wide range of shoes, clothing, accessories and philippinen vorwahl whatsapp home products with free shipping to customers and refunds.
75% of this business comes from returning customers. Zappos tries to make sure that if a customer wants a particular shoe and it is not in stock in their size or preference, an employee will go to three different competitors until they find what the customer really wants.
Its culture as a service is explained in:
Accept and promote change.
Create fun and a little weirdness.
Be adventurous, creative and open-minded.
Follow growth and learning.
Build open and honest relationships through communication.
Build a positive team and family spirit.
Doing more with less.
Be passionate and determined.
Be humble.
Their website meets the highest standards of digital marketing to offer a very easy and satisfactory shopping experience.
Zappos , on the other hand, views returns as a benefit and a way to build trust and long-term relationships with customers.
Advertising
Another benefit of good service marketing is through advertising.
As word spreads about your excellent service, from following through on what you promised by communicating effectively, you will learn that your good marketing efforts will have positive benefits as word of mouth from customers spreads across media and social media platforms .
At the end of the day, keeping a promise and having quality products and services will take your business to the next level and make it more successful overall.
Success stories
Starbucks Coffee
Rather than selling coffee as a product, Starbucks understands and processes it as a customer experience.
So this franchise is committed to offering relaxation, a pleasant atmosphere, a pleasant moment in the company of the final product, which is coffee.
Everyone who works at Starbucks is completely customer-oriented, so they must make everyone feel unique and special.
On the other hand, this franchise understands that the customer cannot be satisfied if there is no employee satisfaction, which is why they call them partners and have Human Resources policies focused on this relationship.
Starbucks uses relational marketing, which is why they always seek to build customer loyalty through excellent service.
The location of the points of sale is quite strategic: in every commercial place in every city there is a Starbucks.
Zappos
It is a brand that offers a fairly wide range of shoes, clothing, accessories and philippinen vorwahl whatsapp home products with free shipping to customers and refunds.
75% of this business comes from returning customers. Zappos tries to make sure that if a customer wants a particular shoe and it is not in stock in their size or preference, an employee will go to three different competitors until they find what the customer really wants.
Its culture as a service is explained in:
Accept and promote change.
Create fun and a little weirdness.
Be adventurous, creative and open-minded.
Follow growth and learning.
Build open and honest relationships through communication.
Build a positive team and family spirit.
Doing more with less.
Be passionate and determined.
Be humble.
Their website meets the highest standards of digital marketing to offer a very easy and satisfactory shopping experience.
Zappos , on the other hand, views returns as a benefit and a way to build trust and long-term relationships with customers.