Businessa Negative One is Bad but
Posted: Mon Jan 20, 2025 6:03 am
Before you “sell” yourself or your product, make sure you are up to par. If problems start with an already promoted project, never ignore them. If your business is small and you are its founder, director and client norway telegram number database manager at the same time, then you can deal with the problem personally.
If the brand is a large enterprise that cannot be managed manually, then solving the problems is delegated to employees. Is it worth reacting personally to every problem in business? Paying attention — yes. Engaging in public communication — absolutely not. A well-known married couple owns a chain of car repair shops.
A good example of a personal brand at work: their name acts as a guarantor of quality, for which they stand behind their reputation. Complaints about one of the branches have become more frequent: there were no necessary spare parts, employees quarreled with a client, poor maintenance was performed.
Formally, this is a problem with the brand. In reality, at this level, the owners can no longer be personally responsible for every detail, mood or qualification of a mechanic they may never have seen. There is no point in resorting to public apologies — this will only inflate the problem, but the source of complaints itself should be eliminated through managers on behalf of the company.
If the brand is a large enterprise that cannot be managed manually, then solving the problems is delegated to employees. Is it worth reacting personally to every problem in business? Paying attention — yes. Engaging in public communication — absolutely not. A well-known married couple owns a chain of car repair shops.
A good example of a personal brand at work: their name acts as a guarantor of quality, for which they stand behind their reputation. Complaints about one of the branches have become more frequent: there were no necessary spare parts, employees quarreled with a client, poor maintenance was performed.
Formally, this is a problem with the brand. In reality, at this level, the owners can no longer be personally responsible for every detail, mood or qualification of a mechanic they may never have seen. There is no point in resorting to public apologies — this will only inflate the problem, but the source of complaints itself should be eliminated through managers on behalf of the company.