Scenario: Qualification and collection of applications

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Scenario: collecting requests from users who visited the site from a specific city
The goal of the script is to motivate users to leave a request and automatically lead them to talk to a manager by phone.

How the script works

A user from a specific city visits a developer's website and a minute later sees a pop-up with promotions in his city. Carrot quest collects data about the user's location. This information can be used when setting up trigger messages.
If a user leaves a request, the system automatically checks whether the managers are working.
If the time is not working, then the user will receive a message on WhatsApp that their application has been received, but the manager will contact them during working hours. You can add time slots in which it will be convenient for the user to talk. This data will be saved in the user card so that the manager can see when he should call.
If it’s working hours, the manager will call as soon as he has the opportunity.
If the user does not answer the call, the manager changes the status in the CRM to "Could not get through". In a minute, the user will receive a message on WhatsApp asking whether the call is relevant for him.
If the call is relevant, the bot offers to choose a time when it will be convenient for the user to communicate.
Collecting requests from users who visited the site from a specific city
Another way to collect applications from the site is a pop-up, which is shown to all users who have scrolled to the end of the site and have not left an application. Such a scenario was set up on the Horizons website . Results for 3 months:

Pop-up on the Horizons website
The purpose of the script is to automatically qualify leads, collect applications and lead users to a conversation with a manager by phone.

How the script works

A user who has not left an application visits the site. After 2 minutes, he list of sweden cell phone number sees a pop-up with an offer to choose an apartment. To do this, you need to answer the questions in the quiz in the pop-up.
The user answers the questions and leaves a phone number. His answers are transferred to the Carrot quest user card and to the CRM, if necessary.
After receiving an application, the system automatically checks whether the managers have working hours.
If the time is not working, the user will receive a message on WhatsApp that their application has been received, but the manager will contact them during working hours. You can add time slots so that the user can choose a time when it is convenient for them to communicate. This data will be saved in the user card so that the manager can see when he should call.
If it’s working hours, the manager will call as soon as he has the opportunity.
If the user does not answer the call, the manager changes the status in the CRM to "Could not get through". In a minute, the user will receive a message on WhatsApp asking whether the call is relevant for him.
If the call is relevant, the bot offers to choose a time when it will be convenient for the user to communicate.
This scenario can be set up with a chatbot: qualify users with questions in the bot and collect the phone number there.