Find the fake review,

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It is considered an unfair competitive practice that impacts consumers and businesses under section 5(a) of the US Federal Trade Commission Act. Unfortunately, Moz’s recent survey found that 40% of consumers have been offered money, discounts, or gifts in exchange for writing reviews. This could include brands and agencies paying members of the public to both positively review them and negatively review their competitors. An additional 11% admit to leaving negative reviews of their former employers.


All of these practices are prohibited. It’s important to know that Google email lists uk will only consider removal of spam reviews if they demonstrably violate their stated guidelines, and Google typically won’t remove textless ratings. If you strongly believe that the erosion of your overall Google star rating is due, in part, to the presence of review fraud, you have three possible avenues toward resolution: Log into your Google account and look up your business by name. Using the New Merchant Experience interface that should appear in the organic results, click on the “read reviews” tab.



and click the three dots to the right of it to report the review. Wait at least three days and then check to see if the review is gone. If not, you can try to report the problem via this live chat form. For more information on reporting review fraud, read this Google help doc. If review fraud is stemming from a personal adversary or other known bad actor, you may need to seek legal advice regarding how to proceed toward resolution.