How to build work with loyalty

[nusaiba125]

Starting something is never easy, so we suggest following the following scheme:

Step 1 : Create CJM.

A possible variant of it:

stages of decision making.png

Image from the author's archive


More ready-made CJM examples await you in the selection:
CJM Kit: Ready-made examples based on real projects

Step 2 : Based on the prescribed stages of the turkey consumer email list customer journey, draw up a flow chart of communication with him: at which stages which employees interact with a potential or current client, what they should do at each stage.

An example of a flow chart created for one of our projects:


scheme.png

Image from the author's archive

Step 3 : Based on the flow chart, build a funnel in CRM, where there are stages of interaction, tasks at each of them (so that they are understandable to the performers), and those responsible are indicated.