User Agreement Our site uses cookies. By continuing singapore business mailing list to use the site, you agree to the processing of personal data in accordance with the Privacy Policy. It's clear About the company Call center services Industry solutions Success stories Stock News FAQ Contacts ---- Call back Call center — About the company — Infotell Blog — “Hotline” service Hotline service The “Hotline” service has already become a traditional part of the set offered by any call center. How do you know if you need a hotline? How is it useful? Infotell will tell you.
So, situations that directly indicate the need to connect a hotline: Customers complain that your phone number cannot be reached Your services are specific and require an initial telephone consultation Your products and websites indicate telephone as a priority method of communication. Are you sure that many calls are being missed? Incoming calls have become a burden for workers Your activities: consulting, receiving calls and requests, various support, reference information The areas in which a hotline is applicable number in the dozens, if not hundreds: there is always a chance that it will be needed if there are a lot of incoming calls from clients.