How can Userlike help you?
Posted: Sun Feb 02, 2025 6:12 am
In addition to an AI chatbot, Userlike also offers you access to its chatbot API in the corresponding version. This allows you to link one of your existing chatbots to Userlike via an HTTP API.
video calls
Userlike function video screenshot
Not all problems and concerns can be resolved via chat. It's good if you can simply switch to a video chat with your customer, including screen sharing. This way, problems and queries can be resolved even faster or any final doubts about the product can be cleared up.
In addition to solving complex problems, a video call also makes it easier to present products or services. It also allows for personal contact at eye level.
So that the operator can concentrate on the video call with nepal number dataset the customer, Userlike ensures that the employee does not receive any incoming chats, but rather that these are forwarded to available employees. In addition, calls can only be initiated by employees, not by customers.
integration opportunities
Userlike function integration add-ons screenshot
What if you could link Userlike not only with your communication channels, but also with your workflow and thus with other tools? This is exactly what is possible with the software via the many integration partners.
Connect analytics and CRMs like Google Analytics, CapsuleCRM or Freshdesk. Add additional communication channels like Jira or Slack. Use interfaces between Userlike and Trello, Shopify or WordPress.
All the channels and features presented by Userlike are impressive. But what do you get out of using this software? The following things:
You provide a better customer experience. You can use website chat to answer your customers' questions without interrupting their experience.
video calls
Userlike function video screenshot
Not all problems and concerns can be resolved via chat. It's good if you can simply switch to a video chat with your customer, including screen sharing. This way, problems and queries can be resolved even faster or any final doubts about the product can be cleared up.
In addition to solving complex problems, a video call also makes it easier to present products or services. It also allows for personal contact at eye level.
So that the operator can concentrate on the video call with nepal number dataset the customer, Userlike ensures that the employee does not receive any incoming chats, but rather that these are forwarded to available employees. In addition, calls can only be initiated by employees, not by customers.
integration opportunities
Userlike function integration add-ons screenshot
What if you could link Userlike not only with your communication channels, but also with your workflow and thus with other tools? This is exactly what is possible with the software via the many integration partners.
Connect analytics and CRMs like Google Analytics, CapsuleCRM or Freshdesk. Add additional communication channels like Jira or Slack. Use interfaces between Userlike and Trello, Shopify or WordPress.
All the channels and features presented by Userlike are impressive. But what do you get out of using this software? The following things:
You provide a better customer experience. You can use website chat to answer your customers' questions without interrupting their experience.