You can have the same feeling with incorrect use of e-mail. Example: you were supposed to do a presentation with a team member. That team member was clearly not prepared and improvised. As a result, no appointments were made. After the appointment, you had to move on quickly, so in the evening you compose an e-mail with feedback. That feedback is not well received. Your team member was unable to prepare due to serious personal circumstances, but still wanted to help you with the presentation. Eventually, all kinds of e-mails go back and forth, until one of you decides to pick up the phone and solve this matter. Everything is clarified in a five-minute conversation. If you had not sent an e-mail but called immediately, you would have been done in one go.
It is easier than ever to communicate with a large group of people. An e-mail is sent in no time. Instead of one person, ten people in the to-line and a few more readers in the CC-line, it is hardly any effort. This is possible with the most basic smartphone, wherever you are. And the e-mail does not become more expensive if you type a large hospitality industry email list text. In fact, it is often faster and easier for you to type a lot, than to create a compact and well-thought-out e-mail.
The real costs come after, when the recipients start working with that email. In the video business practices that refuse to die you see a nice example of how an email correspondence can go from just one email to 61 emails. Add some emotions to that, and the number of emails and heated team members is large.
How full is your toolbox?
In construction, there is something called a toolbox meeting . The foreman calls the team together, climbs on his toolbox and explains something that is relevant to everyone. For example, something in response to recent accidents or new working methods. Then everyone goes back to work informed to work safer and better. How often are 'tools' or smart working methods discussed in an office environment?
Usually it is the enthusiasts who are very precise in what they work with. Who, like the professional in construction, value their profession and want to have the right tools and use them exactly right. In many teams you have individuals who have already worn out many mind map programs before they have exactly the right one, with team members next to them who do not know the whole phenomenon of mind mapping.