Ordered today, delivered today
Posted: Mon Dec 23, 2024 8:04 am
A successful e-commerce strategy is synonymous with fast shopping. In order to maintain yourself as a webshop, you really need to be able to maintain the standard 'ordered today, delivered tomorrow'. But this can be done even faster. Why not 'ordered today, delivered today'? Companies such as Wehkamp, coolblue and bol.com are already experimenting with this.
It can't get any crazier, the sky is the limit , you might think. But the service of web shops apparently knows no bounds. On December 14, 2016, Amazon delivered a package with a drone for the first time. With this new delivery service Prime air, packages can be delivered even faster.
Long delivery times have always been a barrier to the consumer shopping experience. It is expected that more online stores will offer same-day delivery to take the shopping experience to the next level.
2. The return process becomes a breeze
In addition to the delivery time, the return hospitals email database process has always been an obstacle for customers and even a reason not to continue with a purchase. Because you cannot view the product properly or cannot touch it, this leads to misunderstandings or dissatisfaction with the product. The product is then returned. This is not only an annoyance for customers, but also for the company.
An RMA system makes it a lot easier for customers to return something. It is a program, offered by an external party, with which you can automate the return process. It is therefore a separate product that can be integrated with your webshop and financial system. If you link the program to your webshop, the system organizes everything around the communication, the assessment, the return flow and the processing in the ERP system. The customer reports a return and this is automatically linked to the financial system by the integration. This allows, for example, credit invoices to be created when the customer has indicated that he or she wants his or her money back.
It can't get any crazier, the sky is the limit , you might think. But the service of web shops apparently knows no bounds. On December 14, 2016, Amazon delivered a package with a drone for the first time. With this new delivery service Prime air, packages can be delivered even faster.
Long delivery times have always been a barrier to the consumer shopping experience. It is expected that more online stores will offer same-day delivery to take the shopping experience to the next level.
2. The return process becomes a breeze
In addition to the delivery time, the return hospitals email database process has always been an obstacle for customers and even a reason not to continue with a purchase. Because you cannot view the product properly or cannot touch it, this leads to misunderstandings or dissatisfaction with the product. The product is then returned. This is not only an annoyance for customers, but also for the company.
An RMA system makes it a lot easier for customers to return something. It is a program, offered by an external party, with which you can automate the return process. It is therefore a separate product that can be integrated with your webshop and financial system. If you link the program to your webshop, the system organizes everything around the communication, the assessment, the return flow and the processing in the ERP system. The customer reports a return and this is automatically linked to the financial system by the integration. This allows, for example, credit invoices to be created when the customer has indicated that he or she wants his or her money back.