Conclusion Omnichannel

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bithee975
Posts: 187
Joined: Sun Dec 22, 2024 6:24 am

Conclusion Omnichannel

Post by bithee975 »

This initiative has 3 main objectives:

It must establish a common customer experience across all channels. In order to achieve this, the team must ensure integration between back-end systems that have some interaction with the information about who that customer is.
It should facilitate agile solutions that are sensitive to iceland mobile database in the business, that is, whether to modify current business processes or create new businesses, these APIs should help with this.
It must reduce the time to make new business solutions available to its audience, whether internal or external. To achieve this goal, the team must ensure heavy reuse of this API-based solution.
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