Managing employee knowledge and experience

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On how to achieve employee growth and maintain their effectiveness for the company.
Content
Team Skills Management
Manufacturing process management

What's the bottom line?
Samolet Group is one of the largest development companies in Russia and the fastest growing public company in Russia according to the results of 2021.

Thus, according to the head of the Information Modeling Department, Alexander Pankin, his team phone number kuwait has grown from 30 to 150 people in less than two years. He spoke about how to achieve such growth and maintain the efficiency of all employees for the company in his report.

Team Skills Management
When forming a team, it is always worth remembering your values, which should be the basis of all the organization's activities, as well as the employee's skills. Alexander Pankin shared the following scheme for solving the issue of employee training:

Before hiring, send the candidate a survey to independently assess their own skills on a 5-point scale to understand in which direction they need to develop
Invest in employee development through corporate training, courses created within the company, free training on partner platforms, as well as sharing experiences within the team and increasing the level of employee self-organization
Conduct change control, assess the level of knowledge growth and employee development, and change the policy if the quality of the results of work on the employee turned out to be unsatisfactory
At the same time, the expert noted that the manager does not manage each person separately, but the results. And the skills of employees are the factor that he can influence when obtaining the desired results.

Manufacturing process management
When discussing the topic of managing a large team, it is also worth mentioning strategic and tactical planning. According to Alexander Pankin, when working on long-term goals, his team is guided by the following principles:

Business-oriented approach
Calculation of business effects
Prioritization
Project management
OKR and KPI
Alexander Pankin attributed tactical planning to the solution of formed strategic tasks, planned production tasks and unplanned requests for technical support.

He also outlined the principles and tools used in strategic and tactical planning processes. Among the principles, he mentioned customer focus, preventive approach, personal responsibility and transparency for employees. And among the tools, he mentioned a task tracker, messengers and video conferencing, collaboration tools (Miro, Figma) and assessment and optimization of production capacities (file opening time, number and time of synchronizations, etc.).

You can learn more about these topics from scribing.

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Managing employee knowledge and experience
Alexander Pankin proudly reported that since 2022, Samolet's corporate knowledge base has grown from 3 to 2,000 pages, and how, by tracking the frequency and number of pages viewed, they are able to solve emerging problems.

He also shared statistics, according to which it became obvious that the more webinars and courses an employee takes, the fewer problems and questions he or she has during the work process. At the same time, the expert emphasized that a visual representation of the number of requests from employees and actions taken to improve their qualifications allows you to create the most profitable and effective plan for solving problems.

What's the bottom line?
In conclusion, Alexander Pankin once again noted that values ​​are the basis for all activities, and the factors he outlined earlier make it possible to use digital tools to ensure high quality processes and results, as well as promote company growth.