Should you move your CRM to the cloud?

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Control: While locally installed solutions can also be affected by security issues and outages, with cloud software you are "at the mercy" of a third-party provider. How concerned you should be depends in part on the trust you have in your cloud provider. Additionally, some companies want to decide for themselves when their software is updated. With an on-premise solution, you have control over when updates and upgrades are performed.
Data recoverability: Data in the cloud is often stored in proprietary formats. You may need to submit a paid service request to recover it.
Regulatory requirements: Depending on your industry, your company may be subject to regulatory requirements and international laws that restrict what data can be stored outside of your country. Healthcare and financial services are two good examples of sensitive sectors where local storage may be preferable to a cloud solution.
Data storage location: This is one of the most common questions when it japan chat telegram comes to public clouds. It is often difficult to determine the exact location of your data.
Data integration issues: Difficulties integrating into existing business processes could be another reason not to move to the cloud. Custom databases containing customer data, for example, are not always a good fit for the cloud.
Can I combine the best of both worlds?
Squaring the circle is possible: you can take advantage of the benefits of both worlds. Many companies today opt for a hybrid strategy that combines local software and hardware with public or private cloud services.

In the hybrid model, companies combine the technologies that work best for them - whatever they may be. For example, in case of security concerns (whether real or perceived), you can stick with an on-premises solution, but to save costs or give external team members access to customer data, you can use a cloud-based CRM system.

A hybrid solution - as opposed to an all-or-nothing solution - can be a good choice for companies that are more skeptical about the cloud. Using existing apps for existing customers and cloud-based tools for new ones can be a cost-effective strategy to benefit from both solutions with minimal risk. And because cloud solutions don't require a long contract, there are no high and/or unnecessary costs during the trial run.