Manually adding the Visitor Service

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Jahangir147
Posts: 104
Joined: Tue Jan 07, 2025 6:28 am

Manually adding the Visitor Service

Post by Jahangir147 »

So basically the Visitor Service is pretty much preconfigured for you, which makes it fairly straight forward to migrate to the service. You’ll need to continue to follow the migration docs from Adobe to enable the service, but you should definitely be migrating at this point as the benefits completely outweigh any additional work you have to do.

Manually adding the Visitor Service.
Alright, so assuming you already have your config highly modified (and you probably should), and are also running the Visitor Service (hopefully), upgrading to version 1.3.1 should be fairly straightforward.


There’s a teensy weensy little undocumented “feature”.

If you’re in Australia (which I guess also means any domain containing 3 periods) then you need to add a little snippet for it all to work:

visitor.cookieDomain = “yourdomain.com.au”;

You will need to add this to the top of your config file, just after you scotland email list 13234 contact leads declare the new visitor variable, and before the visitor service code.

Without this little one-liner, you’ll be frantically searching for your Client Care phone number, saying ‘WTF – this doesn’t work!‘ To which you’ll then get the usual response ‘Have you rebooted…?‘ ‘Oh…oops, sorry, it’s much better now.‘

But seriously, without it your visitor cookies will revert back to the old s_vi style, your fallback cookies are going become valuable, and it’s all going to get written on the wrong domain – hell in a hand-basket, and you’ll be left wondering why?

So, make sure you add that little nugget of code. Been there, done that, believe me it will save you some time.
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