Big Database

Not everything can be solved with texts and notifications, which is why you need tried-and-true phone calls. Businesses often use phone calls to:

Consultative selling : When a product is complicated or requires detailed conversations to be sold
Problem Solving : When customers have queries or complaints about your products that are best resolved with a conversation
Integration : If you sell a product that needs a specific fit, such as a SaaS tool
Live chat for real-time conversations
Live chat gives customers the ability to interact with your organization through a chatbot vietnam whatsapp number data without the need for a human on the other end.

Chatbots can answer questions based on existing knowledge. They can also play the role of a triage mechanism that escalates unresolved questions to the customer support team. Live chat is ideal for:

Provide the information a customer needs without having to navigate/search the website
Make recommendations based on customer feedback
Automating simple processes, such as resetting a password or sending feedback