What a process designer does exactly depends on the team or organization, the problem and the desired outcome. The actual form can vary from a workshop to coaching others, helping with a culture change or facilitating a strategy, innovation or co-creation session.
Google & Spotify
Both Google and Spotify focus on how employees collaborate and what they create. Both companies have process designers who design the processes of teams within the organization as best as possible, although they call them differently. Want to know more about how they do this? Check out the following two sources:
Google shares tools, research and ideas from its own organization and other organizations via its own blog re:Work . This ranges from team interactions and organizational culture to everything that contributes to a better way of interacting with each other. In this way, they want people to be happier, healthier and more productive. For example, read this article about the importance of psychological safety in teams .
Spotify recently released two videos canada mobile number list explaining and visualizing how the company collaborates and what kind of culture they create. Check out part 1 below, and part 2 here .
The world is changing every day. And it is happening faster and faster. To stay relevant to customers, organizations must continue to innovate. The problems that organizations face are bigger, more complex and have more stakeholders than ever. In addition, employees are becoming more diverse with more varying backgrounds and opinions. This makes it increasingly difficult to come up with good solutions.
Process design enables you to transform the potential of an organization or team into the most creative solutions. The best end result is achieved by focusing on both the content and the process. This is how Google and Spotify do it.
Pizza and process design
Getting back to our pizza: by discussing how we are going to order the pizza, we both eat the pizza we want!
Do you already have experience with process designers in your company or are you planning to start working with them soon? I would love to read your story in a comment.