Communicate Seamlessly Across Different Channels

[rifat28dddd]

People always think I'm nuts when encouraging them to cut leads loose. But seriously, why would I want a customer to use Close when I know it's not a great fit for them? That's the kind of sleazy sales tactics that will (sooner or later) result in churn.

And it's not a customer-centric approach to sales

It's always better to recommend a solution and give advice rather than push a bad-fit deal. At the very least, it will leave a good impression on them. A good experience with our sales team has led to folks recommending Close to others who did end up signing a contract with us.

It pays to be honest and put prospect needs first

Prospects don't like to be left hanging.

More than three-quarters of customers expect a brand to get back to them on social media within 24 hours.

Here's how to do it:

Knock down your silos. Three-quarters of sales teams believe uk telegram data collaborating with other departments is absolutely critical to their overall sales success. Make sure your sales team has an open line of communication with other teams who talk directly to customers (like marketing and customer success) to share insights, ask questions, and get help.
Celebrate wins in-house. If you land a big deal, I want you to celebrate it on your Slack channel. Fire out a hell yes email to your team. Update other departments in your monthly update. For a lot of teams, there is a constant need to move to the next deal. While it's important to keep your sales pipeline moving, recognizing your team's wins will give everyone a huge morale boost and fire everyone up for the next prospect.
Share data in a CRM. Put all your data under one roof so your sales team can keep track of every prospect in your pipeline. Use customer relationship management (CRM) software to collect, manage, and store customer data. If your sales team needs to know more about a prospect or get up to speed on a deal, they have an up-to-date database with all the information they need.
Of course, communicating with prospects to get a deal across the line can be a little more complex. Let's take a look at how to streamline it and save your team time

Example: Use Tech to Keep Your Communication Flowing