Talk about the product without forcing the purchase, but helping to understand what is good about it. This helps the client make a decision without pressure. This approach works both when selling and when consulting.
When describing a product, think about what the customer needs.
For example : “The advantages of furniture manufacturers in usa email list this product…”, “Let’s look at several options and choose the best one for you.”
Consider the person's character
When presenting a product, you need to use the perception channel that works for a person: show, tell, or let them try it. For example, if a client says that they saw an ad and decided to come in, it means that they trust their eyes more. To avoid making a mistake, start showing the product from all sides and watch the reaction.
Example : “Listen to how quietly it works”, “Look at how bright the colors are”.
Don't rush into buying
Avoid asking direct questions, such as, "So, are you placing an order?" People often refuse to answer such a question in order to avoid pressure.
It is better to ask how the customer prefers to pay, as if you are sure that he will agree. Focus on the terms, such as the quantity of goods, the method of delivery and other details.
For example , you can ask: “Is it more convenient for you to pay in cash or by card?” or “What day would you like to order delivery for?”
Evaluate your work highly
When an employee is satisfied with the work and the company, the client considers the organization reliable and makes a purchase.
This principle works like this: if you care about your employees, you will probably treat your customers with care. Trust in an employee who is satisfied with his work increases, so it is advisable to use this approach before the presentation of the product.
Examples : “All clients have been satisfied throughout the entire time of work”, “I have been working here for a long time, and we have very qualified specialists”.