This type of customer is characterized by his quiet and shy nature. As a sensitive customer type, he avoids direct contact. Since he mostly buys his products online, you can reach him with good digital marketing . In direct contact, it is best to approach this type of customer politely, but with a certain distance. Unnecessary closeness, touching or overly personal questions would put this customer off. It is better to encourage him by listing comprehensible references, advantages and guarantees. This way you build trust with the customer without getting too close to him.
4. The consenting party
This type of customer is difficult to read azerbaijan whatsapp data because, although he agrees with everything, he does not openly communicate his own opinion. With this customer, it is particularly important to listen carefully and pay attention to clues. Respond to what he says and convince him by agreeing and providing more information. because it is difficult for him to say no. However, you should not take advantage of this fact. Otherwise, you risk the customer regretting the purchase and you will lose him as a customer in the long term.
5. The Skeptic
You can recognize the skeptic not only by defensive body language, but also by the way he reveals little about himself while asking precise questions. To eliminate this customer's doubts, you should answer all questions in detail and check again and again whether your answers provide more clarity for the customer. You can only calm this customer's worries if you follow up on uncertainties and provide detailed explanations. It is important that you advise the skeptic during the sales process, but do not pressure him. Let him weigh things up and decide for himself on the way to his purchase decision .
6. The Critic
Dealing with this type of customer is particularly difficult because they are always dissatisfied and impatient. They find something to criticize everywhere and are even ready to argue. That is why you should definitely try to ask them about their wishes and needs. Do not let yourself be provoked and remain polite. Since in most cases they already have an ideal idea of a product, you will usually not be able to fully fulfill it. However, you can convince them by building trust. To do this, you should repeatedly address their wishes and ideas and explain the advantages of your offer to them using your detailed specialist knowledge. In this way, you can gradually eliminate their points of criticism. Do not let their dissatisfaction impress you and approach them with tact and calm.
7. The negotiator
As the name suggests, this type of customer likes to negotiate and haggle. To do this, they may confront you with your competitors' offers or try to negotiate you down and gain advantages for themselves. Here, it is important that you do not take this customer's word at face value and that you yourself are well informed about your competitors' offers. Do not allow yourself to be provoked or unsettled by direct confrontation with the haggler, but feed the customer with information about the performance of your product. Make realistic price comparisons and explain why your product might have an advantage over other offers. Explain why the product is worth its price so that the customer understands that a discount is not an option.
This type of customer is usually easy to convince
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