Another opportunity that Twitter provides is customer service

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Twitter can change customer relationships for the better and help reduce costs significantly while improving brand image .

Customer service via Twitter is less time-consuming and expensive than setting up a dedicated call center. If a small problem arises, a single tweet may be enough to resolve it. Twitter requires Uruguay cell phone number list being brief and to the point, which reduces the time it takes to resolve each issue.

Twitter is also one of the most viral platforms for building a positive brand image. After all, great customer service gets the word out, and it can lead to more sales and more attention. Many large companies have already found success in promoting a positive brand image and organizing customer problem solving using Twitter. That’s why you might want to consider adding Twitter to your marketing mix.

Resume
Twitter and other social media channels can help you rethink how you serve your customers. Serving customers via Twitter is less time-consuming and less expensive than a dedicated call center.