Obviously, the example is a bit extreme

[jrineakter]

And there, the police officer starts by defusing the situation. I don't really know how he can do it, but he can already reassure him by saying: "Yes, sir, I stopped you, it's just a check. Don't worry." He can already show a little empathy at the start to reassure the person and to try to get the person to calm down a little. So, he's going to try to defuse the situation, to reassure him. Of course, that doesn't prevent him from being firm. He can say it in a firm tone, he doesn't have to... it's not because we're looking for compromise that we have to let it happen and be weak, so we can do both.

Then, the police officer will establish, once he has done this first defusing phase during which he will reassure his interlocutor, he will give him two choices, he will say to him: "Well, in any case, we only have two solutions sir. Either you refuse to cooperate with me, you refuse to help me, you remain aggressive, you disrespect me brazil whatsapp number data and I will have to take you to the police station. And frankly, that doesn't suit me, because tonight, I would prefer to be at home quietly eating with my family rather than having a lot of paperwork to do following your arrest. Or the second scenario will be, you cooperate, we part on good terms, we do what we have to do and you go home tonight without being at the police station and I go home early. I prefer the second solution. What do you choose?"

but it is often extreme examples that allow us to understand concepts. So, it is obvious that by doing this, unless we come across someone who is a little disturbed, it is obvious that the person will choose the second solution, that is to say to be calm, to collaborate and that's it, then we leave on good terms.

And you can use it in a lot of situations. In my personal life, I've tried this with my kids when they're really arguing non-stop and I feel like there's no way out, I can't get them to calm down and talk things out, I say, "Okay, listen, kids." So, I obviously try to defuse it, huh? "I'm not here to say that Tom or Emma is right. I'm on both of your sides. I didn't hear what was going on, I don't know who's bothering the other." I take a neutral tone to reassure them and defuse the conflict.