To achieve this, it is essential to carry out activities and create spaces where all human resources get to know each other on a personal and recreational level. This builds social bonds that translate into greater productivity and commitment.
It also fosters a sense of hierarchical horizontality rich people database that opens spaces for communication and the fluidity of vital creative ideas.
Set goals and implement metrics
The Human Resources department should keep track of how employees feel about and within the company. To achieve this, it's very useful to outline employee experience goals and obtain results based on KPIs.
Some of them can be:
NPS (Net Promoter Score), to measure how willing employees are to recommend the company to their social circle.
Absenteeism , as constant absences can mask dissatisfaction. Performance, both for the employee and the entire department, declines with repeated absences. This can be due to a lack of motivation, health problems, a lack of supplies, among others.
Turnover rate can be due to resignation (voluntary) or dismissal (involuntary). In either case, it's important to ask what motivates it. The former, in particular, speaks to an employee's satisfaction within the company. This indicator is related to the retention rate .