What Information to Have Ready

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To ensure a smooth experience when contacting the Database Corrections Unit, be ready with the following:

Full name and date of birth

Driver’s license number or vehicle VIN

A detailed explanation of the issue

Supporting documents (e.g., marriage certificate, proof of address, corrected title)

Your contact information (email and phone number)

If submitting via mail or email, include indonesia mobile phone number list photocopies of all supporting documents and clearly label your correspondence as “Database Correction Request.”

Tips for a Successful Correction
Be Specific
Clearly explain what’s wrong and what the correct information should be.

Use Certified Documents
Ensure all your documents are current, legible, and certified if necessary.

Follow Up
If you don’t hear back within 7–10 business days, call the MVC again or use the online form to check your status.

Stay Organized
Keep a copy of everything you submit, including your correspondence, reference numbers, and mailed forms.

Common Mistakes to Avoid
Not including proper documentation – This can delay processing or result in rejection.

Using the wrong contact number – Always verify the most updated contact methods via the official MVC website.

Ignoring the issue – Inaccuracies can lead to license suspensions, registration denials, or delays in services. Address them promptly.