At the heart of the sectors that have had to cease all activity, the tourism sector is one of the most affected. The global pandemic that has affected all countries for two years still does not allow a return to normal for these thousands of companies that saw their turnover decrease by up to 80% (source: INSEE) in April and May 2020. With the crisis coming to an end, it is time for tourism players to put all the chances on their side with professional SMS. The rebound is expected for 2022, so we offer you ideas for Professional SMS that will allow you to highlight your activities and optimize your customer relations despite the distance while waiting for the recovery of the tourism sector.
SMS campaigns during business shutdown: Digital innovation : if you have bounced back and are now offering a virtual way to discover places and activities, it's time to communicate and highlight it! Virtual reality is a denmark phone number data major innovation that has developed during the last lockdowns, you can highlight your new service by sending an SMS campaign from an HTTPS SMS API . Customer birthday : maintaining a connection with your customers is essential while waiting for the reopening. By paying special attention to your customers' birthdays, you ensure a good brand image with the birthday SMS! Something new : have you improved your business? have you made changes to your hotel?
Don't hesitate to communicate to announce your new features, you will attract the curiosity of your recipients thanks to an SMS campaign. And because we too hope to return to a “normal” life as soon as possible, we have prepared some campaign ideas that you can send out soon. Some ideas for SMS campaigns when resuming activity: Booking confirmation : Do your customers book their activity online? Send them a booking confirmation SMS reminding them of the date and time. Offers : classic but effective, a promotional offer SMS is always expected by your customers! Event announcement : When gatherings are allowed again, consider an SMS campaign to inform all your customers and prospects of an event.
Date, time and location, the SMS will be perfectly suited to the format of an invitation. Change of schedule : if you wish to adjust your opening hours when your business resumes, inform your customers to avoid unpleasant surprises. Cancellation : A storm is coming? Notify your customers that their activity is cancelled by scheduling a standard message on our platform. For more impact, you can use a multi-channel strategy by adding an email campaign and voice message delivery with Mail Partner and Voice Partner .