Regularly orders materials for handicrafts on Aliexpress

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Most online trading platforms have a special complaint mechanism. For example, on Aliexpress you can open a dispute and write to the seller what is wrong with the product, attaching a photo. The seller must find a solution to the problem within five days. If the seller and the buyer do not come to a consensus during this time, Aliexpress experts intervene. They determine who is right and make a decision. But most often, sellers react quickly and make concessions to customers, since the main thing for them is that the buyer does not write a negative review.

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Alena
<p>"The app has a convenient section for each product — "open a dispute." There list of saudi arabia cell phone numbers you choose the reason for your dissatisfaction, for example — the product did not arrive on time, arrived in a different color or of poor quality, etc. Then you offer a solution to the problem, for example, to refund you part of the amount spent, or the whole amount. You also choose whether you want to send the product back. I always choose not to send it and want to return the entire amount, because shipping to China will cost a pretty penny and it is unlikely that a Russian person will even understand how to write a Chinese address on an envelope.</p>

<p>Then you describe the problem. It is very important to attach photo evidence. Considering that the app is on the phone, it is not at all difficult to take a photo of the defect and immediately attach the photo. And in the text you need to show all your eloquence in English! For example, I write that the quality is terrible, I am very upset that I bought this product on the order of my clients, and they refuse to take it, etc., etc.</p>

<p>As experience shows, in 90% of cases they calmly return the money, if only you do not leave negative reviews in their store"</p>

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Oksana
"I ordered children's shoes, they came in the wrong size. I asked for a refund. At first, the seller didn't want to, he offered to send them back, and he would have sent me new ones, but sending them by Russian Post would have cost more than the shoes themselves. I explained this. Plus, I didn't want to waste time going to our post office. In the end, the seller returned the money."