This method brings results, but it has its drawbacks

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It is enough to put a sales manager at the end of the chain who does not know how to properly organize correspondence or quickly respond to clients in a messenger. At Wazzup, we have implemented messengers in twenty thousand sales departments and have seen everything. In this article, we will tell you how to find out that managers are slacking off, how to fix it in time and not go gray (from nerves and old age). How to control correspondence if managers communicate with clients from their personal phones No way. All a manager can do in such a situation is to fight with sabres for the right to take someone else's phone and rummage through the correspondence.



In a relationship, such behavior greece phone number list usually leads to a breakup. How to control correspondence if managers communicate from a work phone Read the correspondence. Open one chat after another. Delve into the dialogues and find problems. : it's long - reading all the correspondence will take the best years of your life; it's boring - in order to find the problem you'll have to dig through a bunch of similar dialogues; This does not save the deal here and now - you will see the problem after the fact, when the client is lost. How to control correspondence if you have Wazzup Wazzup is a service for integrating messengers and social networks into CRM.



It transfers all leads and correspondence to CRM, gives the manager access to all messages and collects analytics of communication with clients. If you spend 5-10 minutes a day studying analytics, it will be easier for a manager to notice changes — both positive and alarming — in the work of the sales department. With Wazzup, a manager sees: customer response speed reports, statistics on the number of dialogues and messages, communication initiators' schedules, unanswered message counter. At first, working with analytics may take more than 10 minutes (much more). However, after a couple of weeks, sellers will realize that the all-seeing eye is not going anywhere, and will stop acting up. The time spent studying analytics will be reduced.