You can also track the path of each one individually

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A more "talking" stage is when the visitor makes contact, that is, starts writing comments, asking questions and contacting Direct. Therefore, many marketers emphasize the importance of active communication with the audience. Integration of Instagram into the Bitrix24 system helps improve communication with clients. Thanks to the integration of Instagram into Bitrix24, a manager can quickly respond to all user requests and communicate with them in the comments online. Firstly, this increases customer loyalty. Secondly, Instagram algorithms read the reaction to a post in the first hours of its publication. The faster and more actively people start communicating under it, the greater the chance that it will be shown more often on the network.



This same stage can be considered the indonesia phone number list initial stage in another funnel: after the user contacts Bitrix24, a deal is created. Then the client moves through the stages of the funnel and ultimately either buys or doesn't. For a detailed analysis of the channel through which a new user came and how effectively this channel works, CRM analytics tools are used. When integrating Instagram into Bitrix24, using end-to-end analytics, you can see how many clients come to you from Instagram and how many of them ultimately complete the transaction with a purchase. The entire history of communication with the client is saved in the transaction card.



Integration of Instagram into the Bitrix24 system allows you to determine whether advertising costs are paying off. The report includes information on all channel expenses and income from successfully closed deals. By integrating the Instagram channel into Bitrix24, you can not only determine its impact on overall indicators, but also track how its effectiveness changes after any changes or updates. For example, you launched a new type of advertising on Instagram or changed your SMM specialist. The reports can show whether the number of new users has changed, whether there have been more requests to Direct or the percentage of conversions in transactions. If the metrics have improved, this marketing move is most likely working.