To do this, you only need to have an active account

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With it, it is possible to link to external software and/or applications to access more advanced statistics. One of the platforms that you can link to the API is Meta (Facebook), which also owns WhatsApp. in the Meta business manager . It is important to mention that the API has a cost per session that varies depending on who starts the session (user or company). The session lasts 24 hours, meaning that both the administrator and the user must interact during this period of time.



Go to Business Manager > WhatsApp Statistics belarus phone number list You can see the statistics for the month in the “Summary” menu. Or access a detailed view in the “All Conversations” tab, where you can see all messages delivered in the 24-hour period. Within the statistics you can consult the metrics of all your conversations and create graphs that allow you to observe in real time the performance of each one over time. The conversation statistics you can access with Meta are: User-Initiated: Those initiated in response to a user or prospect's initial message.



Company-Initiated: Conversations initiated by the company outside of the 24-hour service window. These are always initiated by a message template. Free: The first 1,000 conversations (either business or user-initiated) in your account are free. If you do not take advantage of them, your remaining conversations do not carry over to the next month. Free from access points: Conversations originated by the user clicking on an ad or link that directs them to WhatsApp will be free for 3 days. If an additional conversation is required with the same user outside this time frame, there will be a cost.