Even before greeting

[sumaiyakhatun29]

The first and most important condition for processing a lead is speed. An incoming call, a form from a website, a message to a messenger – process it as quickly as you can afford. And of course, be faster than your competitors.

We won't talk about any general numbers, this is the average temperature in the ward. The faster the sales manager (SMM) responds to an incoming call or request, the higher the probability of a successful closing.

It is equally important to quickly call back all missed calls and call the cambodia rcs data client at a previously agreed time. If the MVP knows in advance who the client is and can prepare for the conversation or meeting, this must be done as efficiently as possible



Greeting
As practice shows, sales managers often make mistakes during the greeting stage because they underestimate the importance of this stage.

To make the customer love us, make sure that the salespeople always greet you, state their company, name, and position. Sometimes they also state their last name. But this is already the highest level of aerobatics, and not all companies are ready to implement this practice.

It is imperative to give the client the opportunity to say hello and ask them to introduce themselves. If you do not clarify the client's name at the beginning of the conversation and then use "man", "girl", "dear", "young man" - you will ruin the sale.