How to Sell - Pick up the Phone with Close CRM

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Pick up the Phone or Schedule a Video Call
My sales manager would give me a quota for a certain amount of phone calls I had to make each day. I hated it at the time, but I see the value in it now. Although we aren’t conditioned to speak on the phone as much in the digital era, phone calls are a more personal touchpoint.

Chances are they won’t pick up, so leave a thoughtful voice message. You should have a talking point ready to go before you pick up the phone, just as if you were sending an email, then use that to either start a conversation or leave a message. Don’t call too often because it’s more intrusive, but also don’t be afraid to pick up the phone. It’s a fine balance.

If you’ve been going back and forth on email for a venezuela telegram data while, suggest either a phone call or a video call via Zoom or Google Meet. You’ll get a lot more effective communication done on a call than you will in an email.

Want to combine these methods? Here’s how that sequence might look:

Touch Base on Social Media
Follow-ups on social media work especially well for direct-to-consumer sales like real estate, accounting, or coaching services. If you didn’t meet your lead through social media, you can add them after your first call. Then, you can like and comment on some of their posts (where appropriate, don’t overdo this) and follow up in the messaging app. Lots of folks these days are more likely to respond on Instagram than they are to an email or phone call.

For business-to-business sales, making a LinkedIn connection can also help add some trust and transparency, and offers another venue to follow up if you don’t hear back via email or phone.

Another way to get in touch with your consumers on a deeper level is to embed a Google review widget. Embedding a Google review widget on your website is a great way to engage with your leads and customers. When you showcase Google reviews on your website, it shows visitors and customers that their opinions matter to you. This can foster a sense of belonging and trust in your brand, ultimately promoting brand loyalty and honesty.