The more reviews a product has,

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Working with reviews
According to OZON, products with reviews are added to the cart 50% more often.
the higher its rating and, accordingly, the higher its search ranking.


What to do if you have just entered the marketplace and there are no reviews yet. The platforms provide various marketing tools that allow you to solve this problem. For example, OZON has created a service called “Reviews for points”, where you can reward customers with points depending on the completeness of the review (comment, photo, video).


Feedback from the seller is an important factor in making a thailand consumer email list decision, especially when it comes to complex or professional products.
Let's look at the general structure of responses to positive and negative reviews.

Positive review Negative review

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The most important thing is a sincere desire to solve the user's problem and rely on this when answering. A common occurrence is when a person writes about the poor quality of a product, and they answer: "thank you for buying our product, look at other articles, enjoy your shopping." Obviously, such a template answer will only push the buyer away.