Your customers' questions in customer service are cries for help for information that they obviously haven't found anywhere. There are no questions that make you shake your head at how simple or unnecessary they are. Instead, you should consider why the customer didn't find this information on the way to their query. Ideally, you should design the software or product to be so intuitive that the question doesn't even arise. If it does, the customer should be able to find the information they need quickly and easily on the way to the support ticket.
The best question is the one costa rica telegram screening that doesn't even arise. Try to make the product as intuitive as possible. If something goes wrong, you should offer your customer quick help.
An example from our everyday life: We regularly analyze search queries on our help pages that have not produced any results. In most cases, this is simply due to different search terms, even though the content of an existing article was intended. One example is the search for "data import", while our corresponding help articles can only be found when searching for "import". In this case, we revise the article so that an article is found in future searches and the customer can save himself the trouble of formulating his question. This way, we prevent us from receiving a similar query again and having to answer it manually.
You can and should also get feedback from your readers on individual help articles. A single negative review of a help article is not a big deal, but if an article is predominantly rated negatively, then the information in it is probably old or does not address the customer's questions.