Onboarding is a strategic process essential to effectively integrate new employees or customers into an organization. For employees, it includes introductions to peers, mentoring, and training. For customers, it encompasses tutorials, training, and ongoing support.
Read on to discover how to implement successful onboarding in your organization and maximize its benefits!
Onboarding is a strategic process that aims to effectively bosnia-and-herzegovina number dataset integrate new employees or clients into an organization. This term comes from English and can be translated as “boarding” or “getting on board.”
For employees, onboarding includes introducing colleagues, assigning mentors, training in using systems and tools, and orientation on role expectations. For customers, onboarding can involve product tutorials, training sessions, and ongoing support to ensure they understand how to use the product or service to its fullest potential.
Imagine arriving at a new place, not knowing anyone or how things work. It would be a bit chaotic! Onboarding is like a map that helps new employees or clients get familiar with their new environment and feel part of the team from day one.
In short:
It is a strategic process to effectively integrate new members into an organization.
Seek to adapt them to the company's culture, values, policies and procedures.
It provides them with the tools and information necessary to perform successfully.
Who is onboarding for?
Employees : introduction to colleagues, mentors, training on systems and tools, orientation on role expectations
Customers: Product tutorials, training sessions, ongoing support to ensure they understand how to use the product or service to its fullest.