The seller’s first thought is usually sad and banal

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prisilabr03
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Joined: Tue Dec 24, 2024 4:05 am

The seller’s first thought is usually sad and banal

Post by prisilabr03 »

Step 5. Form a direct script from greeting to agreeing on the next step in the call stages. At this step, you describe the dialogue with the client in «the ideal » form without objections and customer questions.

For example, literally describe the corporate greeting – «Company «Alpha, Manager Name, good afternoon », and then describe the method of intercepting the initiative «Now the base with prices will open. Tell me how much you need? ». And so on, through all the stages of the call.

Step 6. Write answers to typical questions and objections. So we got sandplay therapy to them. At this step, form a list of objections and questions that customers ask as part of this type of call. For example, you do not need to indicate the answer to the objection «in the script of the incoming call. We have a supplier », but the answer to the objection at the price will most likely need to be included in the script. It is better to ask managers what objections they hear and what questions clients ask. And then prepare an answer to each objection and question.

Step 7. «Roll back » sales script in practice. After reducing the purpose of the call into a single file, a direct script, answers to objections and questions, we can say the preliminary version of the script is ready and it is necessary to proceed to its rollback in practice. To do this yourself (if you sell yourself) or by choosing a manager, apply the script in real customer calls. Based on the results, make adjustments to the sales script. After a week of rollback of the script, you will receive a version that can be implemented in the work of managers.

Take these simple steps and get a script that will increase your sales. If you want a script, but do not want or cannot take these steps yourself, order a service by development of sales scripts. An expert on creating scripts of any complexity will help you with this.
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