Your first forays into citizen app development should be small-scale and in non-critical areas. “Building personal productivity solutions is a great way to get started with low stakes,” says Jason Rivera, a collaboration architect and group leader at Cognizant, a cloud and managed services company. “For example, if you need to be notified when a team member has updated a document, or if you need to approve a document before it moves to the next step in a process, building a solution to do so is trivial and can be scaled up as your business process evolves.”
Another way to start is to target areas of business processes that citizen developers already have a good understanding of, such as sales enablement, time-based reporting, and internal service request needs. For external, customer-facing applications, Kelly recommends exploring areas where there is a need for rapid prototyping and better alignment between what users want and what needs to be built. “Finally, reach out to your business users to identify business processes that can be automated,” he says.
A common mistake, says Kelly, is to view citizen bahrain mobile database as an easy way to replace IT teams or eliminate shadow IT. He advises paying close attention to the internal methodology and technology infrastructure required to implement successful citizen development initiatives. “Mistakes in defining the level of structure, governance, and security required for such projects can have disastrous consequences and lead to the early demise of any low-code/no-code initiative,” warns Kelly.