Allows agents to create canned responses

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Real-time monitoring tools: allow you to track the customer journey and identify opportunities for proactive contact.
Points to consider:

The free version is limited and may india cell phone number list not be sufficient for businesses that need more robust features.
4. Olark
live chat plugins
Olark is a lightweight and efficient solution for businesses looking for an easy-to-use and easy-to-set-up live chat.

Main functions:

Response Shortcuts – to frequently asked questions;
Chat Reports – The plugin provides performance reports for analysis and continuous service improvement;
Chat Transcripts: Store conversations for later analysis and team training.
Points to consider:

Although it offers a free version, it is limited to a small number of monthly chats.
5. Intercom
live chat plugins
Intercom is a powerful live chat platform, primarily used by businesses that need an integrated marketing, sales, and customer support solution.