Another problem is the growing use of artificial intelligence in the insurance industry, which many companies are using to deny claims. UnitedHealthcare was recently accused of using a biased algorithm to deny coverage to elderly patients, a case that led to a lawsuit from the families of two deceased patients. According to the investigations, 90% of the rejected claims were later overturned on appeal, suggesting a high error rate and unfair treatment by insurance companies.
8 percent of Americans had been denied care they thought would be covered, and 27 percent had insurers pay less than they expected, according to a survey conducted last year by the Kaiser Family Foundation, a health policy think tank. Two-fifths of respondents said they had to forgo health care because of limitations in their insurance. Denial rates have risen in recent years, as insurers have adopted new tactics (such as using artificial intelligence to make decisions) that are phone number list deeply unpopular and have produced some shocking mistakes. Knowing what will be covered or denied is extraordinarily difficult, even for professionals in the field. About half of Americans say they are unsure how their coverage works, while the other half are overconfident.
While the US healthcare system is heavily criticized, some experts believe that the situation is not simply a question of insurance, but also of social and environmental factors. Steven Woolf, director emeritus of the Center on Society and Health, has pointed out that the lack of an adequate social welfare system and poverty are other causes that contribute to the low life expectancy rate in the United States. Other researchers also point to air pollution, the proliferation of firearms and child poverty as determining factors. In this context, the murder of Brian Thompson, although morally condemned, has brought to light an important reflection on the health and equity of the American healthcare system. While many condemn Luigi Mangione's gesture, it is difficult not to recognize that his act has highlighted the serious inequalities and difficulties that millions of Americans face every day to receive the care they need.