Brands can also customize the membership

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Points and discounts, and these member information stored in the Aileron system will also be integrated into the Crescendo system simultaneously. For customers, the consumption experience has become more convenient, and they can check membership levels, orders, etc. on LINE; for brands, it can more effectively track consumer behavior, thereby deepening LINE membership management and creating personalized interactions, such as Focus promotion, design automatic journeys, set exclusive offers, etc.

card design to make the membership card more relevant to the brand image, without requiring additional IT technology! 5. From offline to online: upgraded function of assigning specialists In this update, we have vietnam whatsapp phone number optimized the CAAC QR Code assignment function and solved two major limitations in the past: Can be automatically assigned to "Team" or "Specialist in Team" Now you can not only assign conversations to a single specialist, but you can also choose to assign conversations to a "team" or "specialists in a team", helping brands with multiple branches or teams to have more flexibility in conversation management and interactive experience design.

After the customer scans the QR code, CAAC will automatically reply with the assignment result After the customer scans the QR Code, CAAC will automatically reply with the assignment result, so the customer does not have to wait for a specialist response to confirm, making the experience smoother and reducing customer confusion. 6. Connect with 91APP to bind recommenders, making performance attribution clearer This season not only optimizes the existing assignment function, Crescendo Labs also cooperates with 91APP to integrate Crescendo Labs CAAC and 91APP through API, launching a new function " 91 recommender binding and connection ".